Request for Cancellation: Orders can be canceled within 24 hours from the time of purchase. Contact us at +716 322-3669 or email us at [email protected] to request a cancellation.
Processing Time: Cancellation requests will be processed within 1-2 business days. If the order has already been shipped, our standard return policy will apply.
Return Policy
Return Window: We offer a 180-day return policy from the date of delivery. If you are not satisfied with your purchase, you can return it for a full refund or exchange.
Return Shipping: We provide free return shipping. Contact our customer service team at [email protected] to receive a prepaid return label.
Condition of Items: Returned items must be in their original, unused condition, and with all original packaging and tags intact.
Refund Policy
Refund Process: Refunds will be processed within 7 business days after we receive the returned item. The refund will be issued to the original payment method.
Non-Refundable Items: Certain items may not be eligible for a refund due to hygiene or safety reasons. These items will be clearly marked on the product page.
Shipping Information
Shipping Time: We use UPS for shipping. The standard delivery time is 3-5 business days.
Order Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor the delivery status.
Customer Support
For any questions or concerns regarding your order, please contact our customer service team at
We strive to ensure that all our policies comply with Google Ads and Google Merchant Center requirements. Our cancellation, return, and refund policies are designed to provide transparency and assurance to our customers.
